|
For
the purposes of this agreement, the term "Thirty Day Guarantee
Period" shall be defined as the period extending from the date a
Customer signs up his or her first domain with HANDS-ON Consultations
through the thirtieth (30) day following the initial signup of the first
domain enrolled.
1.1.
All cancellations must be received by HANDS-ON Consultations a minimum
of five (5) days prior to the next billing date of the domain being
cancelled.
1.1.1.
This agreement will automatically renew at the end of the initial
hosting term ("next billing date") for an additional hosting
term of equal length.
1.1.2.
If the Customer notifies HANDS-ON Consultations fewer than five (5) days
before the next billing date of the domain being cancelled, the charges
incurred as a result of that renewal will not be refunded.
1.1.3.
Cancellations requested within the Thirty Day Guarantee Period are
eligible for a full refund, less setup fees and add-on-service fees
which are non-refundable. Cancellations requested outside the Thirty Day
Guarantee Period are not eligible for a refund in part or in full.
1.1.4
Cancellation requests will only be accepted via HANDS-ON Consultations
telephone number (805-524-5278). Any other form of cancellation request
is not acceptable. Client will receive an email evidencing cancellation
immediately after contacting a HANDS-ON Consultations representative.
1.2.
Customer will not receive a refund for any other reason, including but
not limited to: late cancellation, slow connection caused by Customer's
ISP/network, Customer's ignorance, InterNIC delays, account termination
for violation of policies
1.3.
Customer agrees to authorize all recurring charges to the account and
any other balances incurred due to overages of limits, additions of
extras to the account, service charges and/or any other fees, and to be
bound to the terms of this Agreement.
1.4.
Customer will not receive a refund for any setup fees or any fees other
than the monthly recurring hosting fees.
1.1.
Customer will be charged a $35 domain reactivation fee for each site
suspended due to a billing-related issue.
1.6.
Customer shall pay the fees and other charges for Products and Services
ordered from Company as published on the Plan Comparison Chart
(http://www.hocsupport.com/Host/h_compare.asp) at time of order.
Company reserves the right to change rates and features without notice;
any changes in price or features will take effect upon renewal of the
existing hosting account, immediately for new purchases.
1.6.1.
Customer agrees that HANDS-ON Consultations reserves the right to change
its fees, features, and discount offerings and the Customer agrees to be
bound by any changes of fee, feature, and/or discount.
1.7.
HANDS-ON Consultations reserves the right to terminate this agreement,
and to delete the Website from its hardware, immediately upon the
occurrence of any of the following events:
1.7.1.
Non payment of any charges due from Customer;
1.7.2.
Breach of any term or condition of this agreement by Customer;
1.7.3.
Commencement of any lawsuit or proceeding against Customer arising from
or relating to its use of the Website, whether or not such suit names
HANDS-ON Consultations as a party or seeks any recovery from HANDS-ON
Consultations.
1.7.4.
Payment for any charges is due at the time of signup and renewal
respectively and will be automatically billed to the customer's credit
card. All payments must be in U.S. Dollars.
1.7.4.1.
Customer agrees to pay billed amount according to card issuer agreement.
IP address captured during signup process serves as legally binding
indicator of agreement.
1.7.1.
Accounts which have balances outstanding shall be deemed to be in
default and subject to termination of service. Customer shall be
responsible for all costs of collection, including reasonable attorney's
fees and court costs, in event of a default for nonpayment of any
amounts due HANDS-ON Consultations.
|
